Meet Q
Meet QThe governed AI layer between every candidate and your institution.
Intelligent channels and an agentic candidate experience: orchestrated, real-time and personal, wherever the candidate starts. Q answers every enquiry, qualifies who matters and hands them to your advisors with the full story.
Test Q on your programme01 · Three tiers of work
Most conversations are routine. Most of the value sits at the top.
Q handles the routine answers instantly, so your advisors spend their time where a person changes the outcome: the candidates ready to decide.
Tier 3 · Agentic
Nurtures and converts
Checks eligibility, books advisor calls, follows up until the candidate decides.
Tier 2 · Qualify
Finds who matters
Matches programmes, scores fit, flags high intent.
Tier 1 · Respond
Answers instantly
Routine enquiries, 24/7, in the candidate's own language.
02 · Three engines
Qualify, match, nurture. Then do it again whenever something changes.
| Engine | What it does | The candidate sees | The advisor sees |
|---|---|---|---|
| Qualify Eligibility engine | Maps qualifications across education systems to your entry rules | Where they stand, and why | The verdict and the rule applied |
| Match Recommendation engine | Fits profile and goals to programmes, intakes and scholarships | Better-fit options they had not considered | Fit score and the alternatives offered |
| Nurture Engagement engine | Times follow-ups to deadlines, events and the candidate's own signals | Timely, relevant nudges | How intent is trending over time |
New signals re-qualify and re-match the candidate. The loop stays open until they decide.
03 · The candidate's view
A productive assistant and an empathetic consultant, in one agent.
What a candidate is really testing is whether your institution will look after them. Q calls your systems as tools, so there is no fixed script. The candidate leads; Q follows, and acts.
Gets things done
- Check eligibility
- Programme details
- Fees and document checklist
- Compare programmes
Understands what is at stake
- Scholarships and financial aid
- Events and information sessions
- Book an advisor call
- Meet alumni and ambassadors
04 · Channels and languages
Wherever the candidate starts, in the language they think in.
Telegram
Web chat
Voice
KakaoTalk · Zalo
24/7
For candidates and parents
Q replies in the candidate's own language: English, Chinese, Bahasa Indonesia, Malay and Korean.
05 · Advisor Desk
Your advisors see the candidates who matter, with everything they need.
Advisor Desk lists candidates by priority. Each card holds profile, fit, intent and the full conversation across channels. Advisors take over a conversation in one click, answer the questions Q flagged, and approve what Q learns.
- Priority queue by fit and intent
- Full cross-channel history
- One-click takeover
- Low-confidence questions routed to the right advisor
- Answer approval, so Q learns only what you sign off
- Workflow and funnel analytics by channel, market and stage
06 · Governance
Governed throughout. Accountable to your team.
Explains its reasoning
Every recommendation shows the source and the rule behind it.
Flags inconsistencies
Conflicting programme data or candidate details go to a person, never into an answer.
Learns only what a person approves
No silent self-updates. Changes to ranking need a director's sign-off.
Q prioritises and recommends. Admission decisions stay with your institution.
07 · Integrations
Replaces nothing. Two-way sync with what you run.
Q reads
Programme and fees catalogue
Events calendar
Alumni directory
CRM (optional)
Q writes
Candidate records
Conversation summaries
Fit and intent scores
Questions
What admissions directors ask us first.
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